Loyalty Pays: Benefits for Long-Term UbiFi Customers
Long-term customers receive extra value through UbiFi Rewards. Here is what loyalty benefits can include.
We value customers who stay with us year after year. UbiFi Rewards is designed so that loyalty is recognised with real benefits, not just thank-you messages.
Longer plans already cost less
The simplest loyalty benefit is built into our pricing: 12-month plans have the lowest monthly equivalent price. Long-term customers who renew annually save every year.
Periodic loyalty perks
Rewards members may receive occasional benefits such as temporary speed boosts, extra validity days or partner coupons. These are announced through your account, email and our newsletter.
Early access to new plans
Long-term customers are often first to hear about new plans, features and upgrades — and sometimes get special pricing when switching.
Priority on upgrades
When you want to move up to a faster speed or a bigger bundle like Purple MAX, our team makes the transition smooth and adjusts the value of your current plan fairly.
Referral rewards add up
Many loyal customers are also our best ambassadors. Each successful referral adds benefits on top of loyalty perks.
How to check your benefits
Your rewards and their validity appear in your UbiFi account. You can also ask our support team at [email protected].
Fair terms
Rewards are credited as plan benefits and cannot be exchanged for cash. Specific benefits and their availability may vary by city and over time.
Tell us what you value
We design rewards around what customers find useful. If there is a benefit you would like to see, let us know.
The bottom line
Staying with UbiFi gets more rewarding over time — through lower prices on longer plans, loyalty perks and referral benefits.
Learn more about UbiFi Rewards from UbiFi, or talk to our team.
Get rewarded for staying connected — referral bonuses, long-duration savings, on-time payment benefits and partner offers.
