Terms & Conditions
Terms for using our website and services.
Last updated: 25 October 2026
These Terms and Conditions govern your use of the UbiFi websites operated by UbiFi Connect Private Limited ("UbiFi", "we", "us"). We may revise these terms at any time by updating this page, so please check it periodically. By using this website you accept these terms; if you do not accept them, please exit this site.
1. Use of content
All logos, brands, marks, names, text, images and other materials on this website belong to UbiFi or its associated entities, or are used under licence. You may not copy, reproduce, modify, distribute or use them for any public or commercial purpose without our prior written permission.
2. Acceptable use of the website
Security rules
You must not violate or attempt to violate the security of this website, including by:
- accessing data not intended for you or logging into a server or account you are not authorised to use;
- probing, scanning or testing the vulnerability of the website or our network, or breaching security or authentication measures;
- interfering with service to any user, host or network, for example by submitting viruses or malware, overloading, flooding, spamming or mail-bombing;
- sending unsolicited email, including promotions or advertising.
We will investigate suspected violations and may involve and cooperate with law-enforcement authorities in prosecuting users who are involved in them.
General rules
You must not use this website to transmit, distribute, store or destroy material that could constitute or encourage a criminal offence; that infringes the copyright, trademark, trade secret or other intellectual property rights, privacy or publicity of others; or that is libellous, defamatory, pornographic, obscene, lewd, threatening, abusive or hateful.
3. Plans and prices
Plans, speeds, OTT benefits and prices shown on this website are indicative and may vary by location and availability; the plan confirmed on your order or invoice applies. All prices are shown excluding GST; GST at the applicable rate is added to your invoice. Please read the details of any plan or offer carefully before purchasing.
4. Indemnity
You agree to indemnify and hold harmless UbiFi, its officers, directors, employees and agents from and against any claims, actions, demands, losses, damages, costs and expenses (including reasonable legal fees) arising from your use of this website or your breach of these terms.
5. Limitation of liability
UbiFi will not be liable for any indirect, incidental, special or consequential damages in connection with this website or our services, including loss of profits, loss of data or interruption of service, whether or not such interruption is justified. We are not responsible for the conduct of any third party. Our total liability for any cause of action is limited to the amount, if any, you paid to us in relation to it.
6. Disclaimer of consequential damages
In no event will UbiFi or its associated entities be liable for any damages whatsoever arising out of the use of, or inability to use, this website or any information on it, even if we have been advised of the possibility of such damages.
7. Contact
UbiFi Connect Private Limited, 2nd Floor, Minarch Tower, Plot No-4, Sector-44, Gurugram, Haryana 122003 · [email protected]