Refund & Cancellation Policy

Our focus is complete customer satisfaction. If you are not satisfied with our services, you may cancel and request a refund, provided the reasons are genuine and are verified after investigation.

Before you buy

Please read the details of the plan or offer carefully before purchasing, including its speed, duration, benefits and price, so that you know exactly what you will receive.

Cancellation

• To cancel, please contact us through our Contact Us page or write to [email protected] from your registered email address with your account details.
• A cancellation request received later than 3 business days before the end of your current service period will take effect from the end of the next service period.

Refunds

• Refunds for payments made by credit or debit card are made back to the same card.
• Refunds for payments made through a payment gateway are made to the same account used for the payment.

Business and education services

For business and education services, cancellation and refunds follow the terms of your signed contract or proposal.

Questions

For any question about cancellations or refunds, contact us at [email protected].