Why reconnecting is quick
If you were a UbiFi customer before, the fiber drop to your home is often still in place. In many cases we only need to reactivate your port and router — no new cabling, no long wait.
How it works
- Fill in the form with your registered mobile number or old account ID.
- Our team checks your line and confirms the best plan and price.
- Pay online and we reactivate — often the same or next working day.
Welcome-back offer
Returning customers can save 2 months on Purple+. The offer is applied when you choose a 6, 9 or 12-month duration. Ask our team for details applicable in your area.
Moved house?
No problem. Share your new address and we will check fiber availability there. If we are live in your building, we can install a fresh connection and still apply the returning-customer benefit.
