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How to Track Your UbiFi Rewards

Find your referral credits, loyalty benefits and partner coupons in a few clicks.

How to Track Your UbiFi Rewards

Rewards are only useful if you know what you have earned and when it applies. Here is how to keep track of your UbiFi Rewards.

Sign in to your account

Your UbiFi account shows your current plan, renewal date and a Rewards section with credits, referrals and offers.

Referral status

Referrals you have made appear as pending until the new connection is installed, active and paid. Once confirmed, the referral bonus is added to your account and applied at your next renewal.

Loyalty benefits

Loyalty perks such as speed boosts or extra validity show their start and end dates. Some are applied automatically; others may need activation.

Partner offers

Coupons and partner offers appear with their validity and redemption instructions.

When rewards are applied

Most plan benefits are applied automatically at your next renewal. If a benefit requires action, you will see instructions in your account.

Something missing?

If a referral or reward you expected does not appear, write to [email protected] with your account ID, the referred person's details and the approximate date. Our team will investigate.

Keep details current

Ensure your registered email and mobile number are up to date so that reward notifications reach you.

The bottom line

Check your account regularly to make sure you enjoy every reward you have earned. A quick look before each renewal helps you plan and maximise your benefits.

Learn more about UbiFi Rewards from UbiFi, or talk to our team.

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