Mobile Extensions for Faculty

Faculty members rarely sit at their desks. They teach in classrooms, supervise labs, attend meetings and move between buildings. Calls to their desk phones often go unanswered, frustrating students, parents and colleagues.

What a mobile extension is

A mobile extension links a staff member's campus extension to an app on their smartphone or laptop. When someone dials their extension, the call rings on the desk phone and the app at the same time.

Benefits for faculty

Faculty can answer calls anywhere on campus — or off campus if allowed — without sharing personal mobile numbers. Outgoing calls made from the app show the institution's number, protecting privacy.

Benefits for the institution

Fewer missed calls, faster responses to students and parents, and a professional image. When faculty change roles or leave, the extension is simply reassigned.

Control availability

Do-not-disturb settings and schedules ensure calls do not ring during lectures or late at night. Calls can fall back to voicemail delivered by email.

Works over Wi-Fi and mobile data

On campus, apps use Wi-Fi; elsewhere they use mobile data. Good campus Wi-Fi coverage and quality-of-service settings keep call quality clear.

Security

Use strong passwords, encryption and device management where possible. Remove app access promptly when staff leave.

Reduced hardware needs

Some roles may not need desk phones at all, reducing equipment costs in shared offices.

The bottom line

Mobile extensions keep faculty reachable without exposing personal numbers. UbiFi Campus Telephony includes softphone apps for staff.

Learn more about Campus Telephony from UbiFi, or talk to our team.