Choosing a Managed Firewall Provider
Questions to ask about features, response, reporting and expertise before choosing a managed firewall service.
A managed firewall service combines technology with expert management: configuration, monitoring, updates and incident response. Choosing the right provider is as important as choosing the right technology.
Security features
Confirm support for next-generation firewall capabilities: intrusion prevention, application control, URL filtering, SSL inspection, VPN and zero-trust access.
Monitoring and response
Ask whether monitoring is 24x7, how alerts are handled and how quickly the provider responds to security incidents.
Change management
How are rule changes requested, approved and implemented? What are the turnaround times?
Updates and patching
Who manages firmware and signature updates, and how are they tested?
Reporting
Request sample reports showing threats blocked, traffic trends and policy changes.
Expertise and certifications
Ask about the team's experience and certifications, and whether they have handled businesses like yours.
Integration
Check integration with your connectivity, cloud services and identity provider.
Scalability
Ensure the service can grow with new sites, users and bandwidth.
Contract terms
Review SLAs, data handling, exit provisions and pricing transparency.
Single provider benefits
A provider delivering both connectivity and security offers one point of accountability.
The bottom line
Choose a managed firewall partner with strong features, responsive support and clear reporting. UbiFi Cloud Firewall combines enterprise security with managed operations.
Learn more about Cloud Firewall from UbiFi, or talk to our team.
Next-generation firewall delivered from the cloud — intrusion prevention, application control and secure remote access for every site.
