Working with Your ISP on DDoS Protection
Effective protection requires coordination with your internet provider. Here is how to work together.
Effective DDoS protection depends on close cooperation between institutions and their internet service providers. Attacks are filtered in the provider's network, so communication and preparation are essential.
Understand the service
Know whether protection is always-on or on-demand, what capacity is available and how quickly mitigation begins.
Share critical information
Provide your public IP addresses, critical services and normal traffic patterns so detection is accurate.
Share your calendar
Tell your provider about admissions deadlines, exam periods and results days so they can increase monitoring.
Agree on contacts
Exchange 24x7 contacts and escalation paths for security incidents.
Test procedures
Conduct exercises to confirm that requests for mitigation work as expected.
Review reports
Request reports after incidents and review them together.
Plan for growth
Inform your provider about new portals, services or IP ranges.
Combine protections
Coordinate ISP protection with CDN and WAF services for public portals.
The bottom line
Close cooperation with your ISP makes DDoS protection effective. UbiFi works closely with institutions to protect campus connectivity.
Learn more about DDoS Protection for Education from UbiFi, or talk to our team.
Keep admissions, results and online exam portals online during DDoS attacks with always-on, network-level mitigation.
